Weekly Buses & Beer calls put the social back in the industry during pandemic
As the COVID-19 crisis has brought the industry to a standstill, Jeff Goldwasser has stayed connected to his clients with a weekly Wednesday call, Buses…
Good news: BMN now easier to read and share
The latest Bus & Motorcoach News will now be easier to find. After transitioning to an exclusively online publication in March, BMN this month added…
13 states rally: Louisiana operator meets with lieutenant governor
Ryan Sanders’ trip to Baton Rouge proved fruitful.
Sanders, with Louisiana Motor Coach Inc., was in the state capital to attend the “Rolling for Awareness”…
How to build a team that can raise the bar on customer experience
The bar for customer experience was set high early in Bruce Heinrich’s life.
It began with a job at the Ritz-Carlton Hotel.
“The first day…
Sales veteran Janet Cathey joins Prevost
Veteran sales leader Janet Cathey joined Prevost this week.
In her new role, Cathey will cover eight states as the Southeastern Regional Sales Manager for…
Virtual Summit keynote speaker to offer ideas for business restart
Joe Calhoon is the keynote speaker for the Bus & Motorcoach Virtual Summit: Ready. Aim. Restart that takes place June 17-19. The event will help…
Ready-Aim-RESTART: UMA Virtual Summit to deliver the roadmap
UMA has created a major online training event to guide motorcoach owners and team members as they prepare to restart following an unprecedented shutdown. The…
Teen doing his part to ensure future for family motorcoach business
One day, Braden Lewis will tell his grandkids about the global pandemic and everything else that happened during 2020. He’s planning on his stories having…
Survey: Tourism industry gearing up for return of group travel
There are signs that group travel will resume before the end of the year — and as early as next month.
As states ease their…
A case study in successfully implementing PPP: Annett Bus Lines keeps team together
The Paycheck Protection Program has been an anchor for the family-owned Annett Bus Lines in Sebring, Florida as the operator weathers the pandemic-triggered economic crisis.
…